Secure mobile cloud printing using user information and printing device groups

ABSTRACT

A mobile device generates and transmits to a print cloud server application via email, a print cloud request that specifies information to be printed. The print cloud server application generates and assigns a print job to a printing device group that corresponds to the destination email address of the print cloud request. A user is authenticated at a printing device and the printing device generates and transmits, to the print cloud server application, a request for print jobs. The request for print jobs includes user information that identifies the user and data that identifies the printing device group for the printing device. The print cloud server application provides, to the printing device, data that identifies print jobs that correspond to both the user information and the printing device group. The user selects one or more of the print jobs and the selected print jobs are released to the printing device.

RELATED APPLICATION DATA

This application is related to U.S. patent application Ser. No. 16/354,872 entitled “TWO-PHASE AUTHENTICATION FOR MOBILE DEVICE ACCESS TO PRINTING DEVICES”, filed Mar. 15, 2019, and U.S. patent application Ser. No. 16/573,784 entitled “SECURE MOBILE CLOUD PRINTING”, filed Sep. 17, 2019, the contents all of which are incorporated by reference in their entirety for all purposes as if fully set forth herein.

FIELD

The technical field of the present disclosure relates to cloud printing and more specifically, secure cloud printing from mobile devices.

BACKGROUND

The approaches described in this section are approaches that could be pursued, but not necessarily approaches that have been previously conceived or pursued. Therefore, unless otherwise indicated, it should not be assumed that any of the approaches described in this section qualify as prior art merely by virtue of their inclusion in this section. Further, it should not be assumed that any of the approaches described in this section are well-understood, routine, or conventional merely by virtue of their inclusion in this section.

The widespread use of mobile devices, such as smartphones, creates a need for users to print from their mobile device. For example, users may wish to print emails and email attachments, such as documents and images, from their mobile phone to a nearby printing device. One conventional approach for printing from mobile devices is to install, on the user's mobile device, a print driver for each printing device that the user wants to use. The print driver enables the user's mobile device to generate print data, i.e., a print job, in the format required by a particular printing device. While this approach may be suitable for users wanting to print at familiar printing devices, for example at home or work, it is less suitable for printing at other locations where the user's mobile device does not have the required print driver.

An alternative to the driver-based approach is “driverless” cloud printing, in which the user's mobile device sends information to be printed, such as emails, documents, etc., to a cloud print server. The cloud print server formats the information into a printable format to create a print job and provides a release code back to the user's mobile device. The user enters the release code into a cloud print application on a printing device. The cloud print application provides the release code to the cloud print server, which provides the print job back to the printing device for printing.

While the cloud printing approach avoids the technical problem of a mobile device not having a required print driver installed, it allows unauthorized third parties to print information on virtually any printing device that has Internet connectivity, so long as the printing device is configured for cloud printing and the unauthorized third party knows the release code. This is problematic for business organizations that, for security reasons, want to restrict employees printing to printing devices within control of the business organizations. For example, a business organization may have a security policy that requires confidential information be printed only on the printing devices within the control of the business organization to prevent unauthorized parties from printing the confidential information. Individuals may also want to restrict printing of personal or confidential information to printing devices within their control. Therefore, there is a need for a technical solution to the problem of how to securely print from mobile devices that avoids the limitations of prior solutions.

SUMMARY

A computing device comprises one or more processors, one or more memories, and a cloud print server process executing on the computing device and being configured to receive, from a printing device, a request for a print job, wherein the request for the print job specifies a release code. The cloud print server process identifies a print job that uniquely corresponds to the release code and determines a printing device group assigned to the print job. The cloud print server process then determines whether the printing device is included in the printing device group assigned to the print job. In response to identifying a print job that uniquely corresponds to the release code, determining a printing device group assigned to the print job, and determining that the printing device is included in the printing device group that corresponds to the print job, the cloud print server process causes the print job to be transmitted to the printing device for printing.

A computing device comprises one or more processors, one or more memories, and a cloud print server process executing on the computing device and being configured to receive, from a printing device, a request for a print job, wherein the request for the print job specifies user information. The cloud print server process determines a printing device group for the printing device and identifies one or more print jobs that correspond to both the user information and the printing device group. In response to identifying the one or more print jobs that correspond to both the user information and the printing device group, the cloud print server process generates and transmits to the printing device, data that identifies the one or more print jobs that correspond to both the user information and the printing device group. The cloud print server process receives, from the printing device, a request for a particular print job from the one or more print jobs that correspond to both the user information and the printing device group and in response to the request, transmits the particular print job to the printing device.

The aforementioned approaches may also be implemented by one or more computer-implemented processes and non-transitory computer-readable media that store instructions which, when processed by one or more processed, implement the approach.

BRIEF DESCRIPTION OF THE DRAWINGS

Embodiments are depicted by way of example, and not by way of limitation, in the figures of the accompanying drawings and in which like reference numerals refer to similar elements.

FIG. 1 is a block diagram that depicts a printing device arrangement.

FIG. 2 is a block diagram that depicts an example implementation of a print cloud server.

FIG. 3 is a block diagram that depicts an example implementation of a printing device.

FIG. 4A depicts a table of printing device group data.

FIG. 4B depicts a table of print job data.

FIG. 4C depicts an example table of print job data.

FIG. 4D depicts a table that contains print job data organized by user information and printing device group.

FIG. 5A is a message ladder diagram that depicts messages exchanged during the creation of a secure print cloud job.

FIG. 5B is a message ladder diagram that depicts messages exchanged during the release and printing of a secure print cloud job.

FIG. 6A is a message ladder diagram that depicts messages exchanged between the elements in arrangement during the creation of a secure print cloud job.

FIG. 6B is a message ladder diagram that depicts messages exchanged between the elements in arrangement during the release and printing of a secure print cloud job.

FIG. 7 depicts an example print jobs screen displayed by a printing device.

FIG. 8 is a block diagram that depicts an example computer system upon which embodiments may be implemented.

DETAILED DESCRIPTION

In the following description, for the purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the embodiments. It will be apparent, however, to one skilled in the art that the embodiments may be practiced without these specific details. In other instances, well-known structures and devices are shown in block diagram form in order to avoid unnecessarily obscuring the embodiments.

I. Overview

II. Printing Device Architecture

-   -   A. Mobile Device     -   B. Email Service     -   C. Print Cloud Server     -   D. Information Converter     -   E. Printing Device Groups

III. Securely Printing From Mobile Devices Using Release Codes and Printing Device Groups

-   -   A. Creating A Secure Print Cloud Job     -   B. Printing Secure Print Cloud Jobs

IV. Securely Printing From Mobile Devices Using User Information and Printing Device Groups

-   -   A. Creating Secure Print Cloud Jobs     -   B. Printing Secure Print Cloud Jobs

V. Implementation Examples

I. Overview

Approaches are provided for securely printing information using a mobile device. According to one embodiment, information is securely printed using release codes and printing device groups. The mobile device generates and transmits to a print cloud server application via email, a print cloud request that specifies information to be printed. The print cloud server application generates a print job and assigns the print job to a printing device group that corresponds to the destination email address of the print cloud request. The print cloud server application also generates and returns to the mobile device, a release code that the user of the device can use to print the information on printing devices that are in the same printing device group as the print job.

A user enters the release code at a printing device and the printing device generates and transmits, to the print cloud server application, a request for a print job. The request for a print job includes the release code and data that identifies the printing device group to which the printing device belongs. Upon receiving the request, the print cloud server application identifies a print job that corresponds to the release code and a printing device group that corresponds to the print job. The print cloud server application determines whether the printing device is in the same printing device group specified for the print job and if so, then the print cloud server application transmits the print job to the printing device for printing.

According to another embodiment, information is securely printed using user information and printing devices groups. The mobile device generates and transmits to a print cloud server application via email, a print cloud request that specifies information to be printed. The print cloud server application generates a print job and assigns the print job to a printing device group that corresponds to the destination email address of the print cloud request. In this embodiment the print cloud server application does not have to generate and return a release code. Instead, a correspondence is established between the user and the print job.

A user enters their user information at a printing device and when verified, the printing device obtains and displays a list of print jobs that both correspond to the user and are in the same printing device group as the printing device. The user selects one or more of the printing jobs to be printed and the printing device retrieves and prints the print jobs.

These approaches provide technical solutions to the technical problem of how to securely print information from mobile devices. The technical solutions control the printing of print jobs using a release code or user information, and a printing device group, so that a target printing device must both have the correct release code or user information, and be in the same printing device group as the print job to be given the print job for printing. This prevents a print job from being printed on a printing device that does not have the correct release code or user information, or is not in the printing device group for the print job.

II. Printing Device Architecture

FIG. 1 is a block diagram that depicts a printing device arrangement 100.

Arrangement 100 includes a mobile device 110, an email service 120, a print cloud server 130, an information converter 140, and printing device groups PDG1, PDG2, PDG3, and PDG4. The elements of FIG. 1 may be communicatively coupled via one or more wireless and/or wired computer networks of any type, and/or direct communications links that are not depicted in FIG. 1 for purposes of explanation. Arrangement 100 may include additional or fewer elements, depending upon a particular implementation.

A. Mobile Device

The mobile device 110 may be implemented by any type of mobile computing device. Examples include, without limitation, a laptop computer, a personal digital assistant, a smart phone, etc. The mobile device 110 is configured to allow a user to perform driverless cloud printing with secure release using printing device groups that have corresponding email addresses, as described in more detail hereinafter. Although embodiments are described herein in the context of a single mobile device 110, embodiments are applicable to the arrangement 100 having any number of mobile devices. The mobile device 110 may be configured with email client functionality to enable the mobile device 110 to generate and transmit print job requests to the print cloud server 130 via email. For example, email client functionality may be provided by an email client or embedded into a process or application executing on the mobile device 110.

B. Email Service

The email service 120 delivers email to the print cloud server 130 and may be implemented by any type of email delivery service. The email service 120 delivers email from any source to the print cloud server 130 and may include other services such as transactional email services.

C. Print Cloud Server

The print cloud server 130 provides cloud printing with secure release using release codes and printing device groups. FIG. 2 is a block diagram that depicts an example implementation of the print cloud server 130 and includes a computing architecture 200 and a print cloud server application 240. The print cloud server 130 may include fewer or additional elements that may vary depending upon a particular implementation.

The computing architecture 200 includes a processor 210, a memory 220, and an Operating System (OS) 230. The computing architecture 200 may include fewer or additional elements that may vary depending upon a particular implementation. The processor 210 may be implemented by one or more microprocessors and associated computer hardware and/or computer software. The memory 220 may be implemented by volatile memory, non-volatile memory, or any combination of volatile and non-volatile memory. The OS 230 may be implemented by any type of operating system that may vary depending upon a particular implementation.

The print cloud server application 240 supports cloud printing with secure release using release codes and printing device groups, as described in more detail hereinafter. The print cloud server application 240 may support one or more Application Program Interfaces (APIs) that include functionality for printing devices to request print jobs for printing. According to an embodiment, the print cloud server application 240 supports print job release APIs 242 and administrative APIs 244. The print job release APIs 242 define functionality for requesting print jobs. For example, the print job release APIs 242 may define a function for requesting a print job, where the function requires a release code that corresponds to a particular print job. According to an embodiment, the print job release APIs 242 define a function for requesting a print job, where the function requires as inputs, both a release code and data that specifies a printing device group, such as a printing device group identifier (ID). The administrative APIs 244 define one or more administrative functions for the print cloud server 130, for example, for managing printing device groups and print jobs, as described in more detail hereinafter. The print cloud server application 240 is configured to generate a release code for a print job.

D. Information Converter

The information converter 140 processes information into a printable format. For example, the information converter 140 may convert emails (text, html, etc.) and attachments into a printable format such as the Portable Document Format (PDF). The information converter 140 may be implemented as a stand-alone process that processes requests to convert information from the print cloud server 130. Alternatively, the functionality of the information converter 140 may be implemented on the print cloud server 130. Converting information into a printable format, such as PDF, allows information to be printed using the mobile device 110, even though the mobile device 110 does not have a print driver required by a target printing device. Further, the mobile device 110 does not even need to know the identity of the target printing device at the time that information is transmitted to the print cloud server 130 for printing.

E. Printing Device Groups

Printing device groups are logical groups of printing devices. Printing devices may be grouped for a wide variety of reasons. For example, a printing device group may include all of the printing devices of a business organization. As another example, a printing device group may include printing devices of a particular location, division, group, department, project, etc., within an organization. Printing device groups may have any number of printing devices of the same or different types.

The arrangement 100 of FIG. 1 includes four printing device groups identified as PDG1-PDG4. PDG1 includes three printing devices identified as PD1, PD2, and PD3. PDG2 includes two printing devices PD4 and PD5. PDG3 includes three printing devices PD6, PD7, PD8, and PDG4 includes one printing device PD9.

FIG. 3 is a block diagram that depicts an example implementation of a printing device 300 that includes a user interface 310, a communications interface 320, a print cloud client application 330, a printing architecture 340, and a computing architecture 350. The user interface 310 allows a user to input information to the printing device 300 and/or displays information to the user. For example, the user interface 310 may be implemented by a display screen, a control panel, a keyboard, a pointing device such as a mouse, or any combination thereof. The user interface 310 may include graphical user interface controls displayed on a touch screen that convey information a user about the functionality and status of the printing device and also allow a user to select functions and input information to the printing device 300.

The communications interface 320 provides for the exchange of data between the printing device 300 and other computing elements via wired, wireless, or direct connections. The print cloud client application 330 communicates with the print cloud server application 240 to request print jobs using a release code and data that identifies a printing device group, as described in more detail hereinafter. The print cloud client application 330 may implement one or more APIs supported by the print cloud server application 240. The print cloud client application 330 may be implemented by one or more computer-implemented processes of any type. Furthermore, although depicted as a separate element for discussion purposes, the functionality provided by the print cloud client application 330 may be integrated into other processes and/or elements on printing device 300.

The printing architecture 340 includes hardware elements, software elements, or any combination of hardware and software elements for printing electronic documents. This may include, for example, a paper transport, logic circuits, a toner cartridge, a photosensitive drum, a laser, one or more coronas, a fuser, an erase lamp, power supply, etc.

The computing architecture 350 includes a processor 352, a memory 354, and an OS 356. The processor 352 may be implemented by one or more microprocessors and associated computer hardware and/or computer software. The memory 354 may be implemented by volatile memory, non-volatile memory, or any combination of volatile and non-volatile memory. The OS 356 may be implemented by any type of operating system that may vary depending upon a particular implementation. According to an embodiment, the printing device 300 includes the capability to print information and print jobs received from the print cloud server application 240. For example, the printing device 300 may include the capability to print PDF documents.

Referring to FIG. 2, according to an embodiment, the print cloud server application 240 maintains, in the memory 220, printing device group data 222 and print job data 224. The printing device group data 222 defines printing device groups and FIG. 4A depicts a table 400 of example printing device group data 222. Each row of table 400 corresponds to a particular printing device group and specifies a printing device group ID, the printing devices included in the printing device group, an email address for the printing device group, and other information about the printing device group.

The printing device group ID may be any data that unique identifies the printing device group. One example of a printing device group ID is an alphanumeric string. The printing devices included in a printing device group may be identified, for example, by printing device IDs. The email address is a unique email address that corresponds to the printing device group and is used by client devices, such as the mobile device 110, to specify the group of printing devices on which information, such as an email, email attachments such as documents, etc., are to be printed. The email addresses depicted in the table 400 are examples and embodiments are not limited to these examples. The usernames may have a different format for different printing device groups and may be more specific than the examples depicted in the table 400. In addition, the domain name may be different for different printing device groups. The other information may be any information about a printing device group, such as the name of a business organization, a location, department, project, team, etc., within a business organization, etc.

According to an embodiment, the print cloud server application 240 provides an administrative user interface that allows a user to manage computing device groups including, for example, creating, modifying, and deleting computing device groups. The administrative user interface may be implemented as a Web-based user interface and defined by the administrative APIs 244. According to an embodiment, the administrative user interface includes a login page that prompts a user for user credentials and the print cloud server application 240 verifies the user credentials. After successfully verifying the user credentials, the user is presented with user interface controls that allow a user to view their current printing device groups, create new printing device groups, edit existing printing device groups, and delete printing device groups. Editing existing printing device groups includes adding, editing, or deleting information for printing device groups, such as the information included in printing device group data 222. The user interface controls may also allow a user to name each printing device group. This may be useful for organizations that have multiple printing device groups. The printing device group data 222 is updated in response to changes to printing device groups.

The print job data 224 defines print jobs. FIG. 4B depicts an example table 410 of print job data 224. Each row of table 410 corresponds to a particular print job and includes a print job ID, a release code, a printing device group ID, print job data, and an expiration date/time. The print job ID is data, such as a name that identifies a print job, and is optional because the release code is any data that uniquely identifies the corresponding print job. One example of a release code is an alphanumeric string. The printing device group ID specifies the printing device group to which the print job is assigned. The print job data is the printable data generated by the information converter. Examples of printable data include an email and email attachments, such as documents. The expiration date/time is an optional date/time at which the print job data expires and is deleted from the print cloud server 130. The print cloud server 130 may periodically check the expiration date/time of print jobs in the print job data 224 and delete print jobs that have expired. The expiration date/time may be specified on an individual basis for each print job, for example when an email to create a print job is sent, as described in more detail hereinafter. Alternatively, an expiration date/time may be determined for print jobs based upon data configured on print cloud server 130 by an administrative user. For example, an administrative user may specify a Time To Live (TTL) for print jobs and the expiration date/time is determined for each print job based upon a date/time of the email request plus the TTL.

III. Securely Printing From Mobile Devices Using Release Codes and Printing Device Groups

Securely printing information from mobile devices using release codes and printing device groups involves two phases that include: 1) creating a secure print cloud job; and 2) retrieving and printing a secure print cloud job using a release code and a printing device group. Each of these phases is discussed hereinafter.

A. Creating A Secure Print Cloud Job

FIG. 5A is a message ladder diagram 500 that depicts messages exchanged between the elements in arrangement 100 during the creation of a secure print cloud job. Starting in step 502, a user generates an email with information to be printed. For example, a user of the mobile device 110 uses an email client to generate an email and optionally attaches one or more documents to be printed. In this example, the information to be printed may include text contained in the email, the one or more attachments, or both the text contained in the email and the one or more attachments.

In step 504, the email with information to be printed is sent to an email address that corresponds to a target printing device group at which the information will be printed. For example, referring to the printing device group data 222 that specifies the email address for each printing device group, the user of the mobile device 110 may address the email to “Print.GroupA@printcloud.com” to print the information at any of the printing devices in Printing Device Group 1, i.e., at printing device PD1, PD2, and/or PD3. Similarly, the user of the mobile device 110 may address the email to “Print.GroupB@printcloud.com” to print the information at any of the printing devices in Printing Device Group 2, i.e., at printing device PD4 and/or PD5.

In the example arrangement 100 depicted in FIG. 1, the email is received by the email service 120 and in step 506, the email service 120 transmits the email to the print cloud server 130. Alternatively, the email may be transmitted directly to the print cloud server 130 without going through the email service 120 when the print cloud server 130 is configured with email service functionality.

In step 508, the print cloud server application 240 on the print cloud server 130 transmits the information to be printed to the information converter 140 to be converted into a printable format. This may include the print cloud server application 240 removing text from the received email and providing the removed text and attachments to the information converter 140.

In step 510, the information converter 140 generates a printable form of the information to be printed. For example, the information converter 140 may convert the email text and attachments to a format such as PDF. In step 512, the information converter 140 provides the printable form of the email text and attachments back to the print cloud server application 240. Alternatively, the print cloud server 130 may itself generate the printable form of the information to be printed when the print cloud server 130 includes the functionality to generate a printable form of the information to be printed. For example, the print cloud server 130 may execute a process that is configured to convert email text and attachments into a printable form.

In step 514, the print cloud server application 240 generates one or more print jobs based upon the printable form of the email text and attachments. This includes generating a release code, assigning a printing device group to each printable item, and updating the print job data 224. The release code may be, for example, a randomly generated number or an alphanumeric string. An expiration date/time may also be determined for the print job and stored in the print job data 224. The expiration date/time may be specified in the email or determined based upon pre-configured TTL.

According to an embodiment, the printing device group is determined based upon the destination address of the email. For example, suppose that the mobile device 110 sent the email to “Print.GroupA@printcloud.com.” The print cloud server application 240 uses the email address and the printing device group data 222 to determine that the printing device group PDG1 is to be assigned to the information to be printed, i.e., to the email text and each of the attachments. For example, the print cloud server application 240 determines that the first row of the printing device group data 222 has the email address Print.GroupA@printcloud.com and the printing device group for the first row is PDG1. The print cloud server application 240 generates a different release code for the printable form of the email text and each of the attachments, but the print cloud server application 240 assigns the same printing device group to the email text and each of the attachments, since they were generated based upon the same email from the mobile device 110. Alternatively, one release code may be used for all of the information to be printed, i.e., the text of the email and the attachments. The print cloud server application 240 then provides the release code to the user, for example, via email. The email may include other information, such as the name of the printing device group, the names of attachments to be printed, etc.

B. Printing Secure Print Cloud Jobs

The print cloud server application 240 is configured to control the release of print jobs to printers using both a release code that uniquely identifies a print job and a printing device group assigned to the print job. More specifically, the print cloud server application 240 releases print jobs only to printing devices that are in the same printing device group as the printing device group assigned to the print job.

FIG. 5B is a message ladder diagram 550 that depicts messages exchanged between the elements in arrangement 100 during the release and printing of a secure print cloud job. Starting in step 552, a user enters a release code at a printing device. For example, a user enters a release code via the user interface 310 of the printing device 300. The user interface of the printing device may prompt a user for a release code or include a control which, when selected by the user, allows the user to enter a release code.

In step 554, the printing device generates and transmits to the print cloud server 130 a request for a print job. For example, the print cloud client application 330 generates a request for a print job that complies with the print job release APIs 242 of the print cloud server application 240 and includes both the release code provided by the user of the printing device and data that specifies a particular printing device group, such as a printing device group ID. The printing device may be configured with the printing device group ID. For example, during installation, the print cloud client application 330 may be configured with the printing device ID of the printing device group to which the printing device belongs. This may be performed, for example, by an administrative user when the print cloud client application 330 is installed on the printing device 300.

In step 556, the print cloud server 130 receives the request for a print job from the printing device and identifies a print job for the release code. For example, the print cloud server application 240 extracts the release code from the request and then, using print job data 224, identifies a print job that corresponds to the release code. Suppose that the release code specified by the request is “RC3.” The print cloud server application 240 compares the release code “RC3” to the release codes contained in the print job data 224 to determine that the print job represented by the data in the third row of the print job data 224 corresponds to the release code “RC3.” In the event that the print cloud server application 240 does not find the release code in the print job data 224, then the print cloud server application 240 generates and transmits to the printing device data that indicates an error has occurred because no print job could be found that corresponds to the release code specified in the request. This may occur, for example, when the print job that corresponded to the release code expired and was deleted from the print cloud server 130.

Assuming that the print job was found that corresponds to the release code, then in step 558, a printing group that is assigned to the print job is identified. For example, the print cloud server application 240 identifies the printing group ID for the print job based upon the data contained in print job data 224. In the present example, the print cloud server 130 determines that the printing device group ID is “PDG3” for the print job with the release code “RC3.”

In step 560, a determination is made whether the printing device that requested the print job for printing is in the same printing device group as the print job. For example, the print cloud server application 240 determines whether the printing device that requested the print job is in the printing device group “PDG3” that was assigned to the print job. The print cloud server application 240 may make this determination by examining the printing device group data 222 to determine the printing device group ID to which the printing device belongs. The print cloud server application 240 then compares the printing device group ID for the printing device to the printing device group ID for the print job. For example, if the printing device is PD6, PD7, or PD8, then according to the printing device group data 222, the printing device is assigned to the printing device group having a printing device group ID of “PDG3,” which is the same as the printing device group assigned to the print job.

In response to determining that the printing device group for the printing device and the print job are the same, in step 562 the print job is released to the printing device and printed. After a print job has been released to a printing device, the print job may be deleted from the print cloud server 130 and the print job data 224 updated. Alternatively, the print job may be retained and reprinted until the expiration date/time, at which point the print job is deleted from the print cloud server 130. According to an embodiment, reprinting is limited to a maximum number of reprints that is configured by an administrative user in the print cloud server 130.

If, on the other hand, a determination is made that the printing device group for the printing device and the print job are not the same, then the print job is not released to the printing device. In addition, an error message may be provided to the printing device to indicate that the printing device is not authorized to print the print job. For example, the printing device 300 may display a message via the user interface 310 visually indicate to the user of the printing device 300 that the printing device 300 is not authorized to print the print job, is not in the same printing device group as the print job, etc.

Although embodiments are described herein in the context of a print jobs being assigned to a single printing device group, embodiments are not limited to these examples and print jobs may be assigned to multiple printing device groups. For example, when creating a print cloud job as previously described herein with respect to FIG. 5A, the user may send information to be printed via email to multiple email addresses. In step 514 when the print cloud server application 240 generates the print jobs and the release codes and assigns the printing device group, the print cloud server application 240 assigns multiple printing device groups to the print job, where each printing device group corresponds to a destination email address to which the email was sent. The print job data 224 is updated to include multiple printing device group IDs for each print job.

When a request to print a print job from a printing device is received and processed as previously described herein with respect to FIG. 5B, the requested print job is released to the printing device if the printing device is in any of the printing device groups assigned to the print job based upon the destination addresses of the email. This provides greater flexibility for users because it allows them to increase the number of printing devices from which they can print information. For example, a user might send an email request to both an email address that corresponds to a first printing device group of printing devices in a first physical location and a second printing device group of printing devices in a second physical location to allow the user to print at either the first physical location or the second physical location.

Printing devices may also correspond to multiple printing device groups. For example, a printing device may be assigned to two departments within an organization, or a project and team within an organization, etc., e.g., in a sharing arrangement. This may be accomplished by the administrative user configuring the print cloud client application 330 to assign the printing device 300 to both printing device groups. The printing device group data 222 is updated to specify the assignment of the printing device 300 to both printing device groups. For example, the printing device ID for the printing device is added to two rows of the printing device group data 222. In step 560 of FIG. 5B, the print cloud client application 330 compares both printing device group IDs for the printing device to the printing device group ID for the print job to determine whether the print job should be released to the printing device.

Although embodiments are described herein in the context of a printing device providing both a release code and data that identifies a printing device group to the print cloud server 130 when requesting a print job, embodiments are not limited to these examples. The approaches described herein are applicable to embodiments where the print cloud server application 240 can determine the printing device group of the requesting printing device, even though the printing device group is not explicitly identified in the request from the printing device. This may be accomplished, for example, by the print cloud server application 240 identifying the printing device. Once the printing device has been identified, then the print cloud server application 240 determines the printing device group for the printing device.

IV. Securely Printing From Mobile Devices Using User Information and Printing Device Groups

In some situations, using a release code as previously described herein is inconvenient to users. For example, if a separate release code is generated for each item of information to be printed, email, attachment, etc., and the user wants to print a large number of items of information, the user has to enter a different release code for each item of information. As another example, a user wishing to reprint a print job has to locate the original email with the release code, which requires that users maintain the emails with the release codes in case the user decides to reprint the items of information. Therefore, according to an embodiment, information is securely printed from mobile devices using user information and a printing device group, and involves two phases that include: 1) creating a secure print cloud job; and 2) retrieving and printing a secure print cloud job using user information and a printing device group. Each of these phases is discussed hereinafter.

FIG. 4C depicts an example table 420 of print job data 224 used with this embodiment. In this example, each row of table 420 corresponds to a particular print job and the information is the same as the information in table 410, except for user information and a print count. The user information is data that identifies the user who requested that the information be printed. Examples of user information include, without limitation, an email address, a user ID, a password, biometric information, and any combination of the foregoing. The print count is a number that tracks the number of times that a print job has been printed. In this embodiment the release code is optional, but may be included to allow a user of a printing device to enter either a release code to print a particular print job, or enter user information to print all print jobs that correspond to the user information.

A. Creating Secure Print Cloud Jobs

FIG. 6A is a message ladder diagram 600 that depicts messages exchanged between the elements in arrangement 100 during the creation of a secure print cloud job. Steps 602-612 of FIG. 6A are similar to steps 502-512 of FIG. 5A. Starting in step 602, a user generates an email with information to be printed and in step 604, the email with information to be printed is sent to an email address that corresponds to a target printing device group at which the information will be printed. The email is received by the email service 120 and in step 606, the email service 120 transmits the email to the print cloud server 130. Alternatively, the email may be transmitted directly to the print cloud server 130 without going through the email service 120 when the print cloud server 130 is configured with email service functionality.

In step 608, the print cloud server application 240 on the print cloud server 130 transmits the information to be printed to the information converter 140 to be converted into a printable format. Alternatively, the print cloud server 130 may itself generate the printable form of the information to be printed when the print cloud server 130 includes the functionality to generate a printable form of the information to be printed.

In step 610, the information converter 140 generates a printable form of the information to be printed and in step 612, provides the printable form of the email text and attachments back to the print cloud server application 240.

In step 614, the print cloud server application 240 creates one or more print jobs based upon the printable form of the email text and attachments and updates the print job data 224. For example, the print cloud server application 240 may create a new row in the print job data 224 of table 420 for each of the new print jobs and populate the user information field with the information that uniquely identifies the user that sent the request to print the information, such as the user's email address, user ID, password, biometric information, or any combination thereof. The print count is a number that represents the number of times that the print job has been printed and has an initial value of zero. The printing device group is determined based upon the destination address of the email as previously described herein. Also, a release code may optionally be generated and stored in the new row, as previously described herein.

B. Printing Secure Print Cloud Jobs

The print cloud server application 240 is configured to control the release of print jobs to printers using both a release code that uniquely identifies a print job and a printing device group assigned to the print job. More specifically, the print cloud server application 240 releases print job only to printing devices that are in the same printing device group as the printing device group assigned to the print job.

FIG. 6B is a message ladder diagram 650 that depicts messages exchanged between the elements in arrangement 100 during the release and printing of a secure print cloud job. Starting in step 652, a user authenticates to a printing device, i.e., the user is identified at a printing device. For example, the user may scan an identification card, a code, such as a QR code displayed on a mobile device, enter a user ID and/or password via the user interface 310 of the printing device 300, etc. The user may also be authenticated via biometric information, such as one or more fingerprints, a handprint, a retina scan, face recognition, etc. For example, printing device 300 may be configured with computer hardware, computer software, or any combination of computer hardware and computer software to acquire a fingerprint, a handprint, perform a retina scan, face recognition, etc.

In step 654, the printing device generates and transmits to the print cloud server 130 a request for one or more print jobs that correspond to both the user information and the printing device group for the printing device. For example, the print cloud client application 330 generates a request for a print job that complies with the print job release APIs 242 of the print cloud server application 240 and includes both the user information and data that specifies a printing device group for the printing device. As previously described herein, the printing device may be configured with the printing device group ID.

In step 656, the print cloud server 130 receives the request and identifies print jobs that correspond to both the user information and the printing device group. For example, the print cloud server application 240 extracts the user information and the data that identifies the printing device group from the request and then, using print job data 224, identifies any print jobs that correspond to both the user information and the printing device group.

FIG. 4D depicts a table 430 that contains the print job data 224 organized by user information and printing device group. For example, for user information “UI1” there are two printing device groups “PDG1” and “PDG2” that each have a corresponding print job, Print Job A and Print Job F, respectively. User information “UI2” and printing device group “PDG2” have two corresponding print jobs (Print Job C, Print Job D). Suppose that the request specified user information “UI3” and printing device group “PDG2.” Using print job data 224, the print cloud server application 240 identifies Print Job G and Print Job H as corresponding to both the user information “UI3” and the printing device group “PDG2.”

In step 658, the print cloud server 130 generates and transmits to the printing device data that identifies the print jobs that correspond to both the user information and the printing device group. Continuing with the example above, the data identifies Print Job G and Print Job H. The data may be provided in any form or format that may vary depending upon a particular implementation. The data may include any of the other information from the print job data 224, such as the expiration date/time, print count, and release code (if applicable).

In step 660, the printing device displays the data on the user interface of the printing device. FIG. 7 depicts an example print jobs screen 700 displayed by a printing device. Print jobs screen 700 depicts the two print jobs Print Job G and Print Job H that correspond to both the user information “UI3” and the printing device group “PDG2.” In this example, the user information “UI3” corresponds to User 3. Each row of the print jobs screen 700 corresponds to a print job and includes the name, the release code, the expiration date/time and the print count. The release code is optional but may be included to provide additional identifying information of the print job to the user. The expiration date/time specifies how long the print job is available for printing and the print count specifies how many times the print job has previously been printed. According to an embodiment, the columns are selectable to change the order in which the print jobs are displayed. For example, selecting the “Name” column arranges the print jobs on the print jobs screen 700 in alphabetical or reverse alphabetical order based upon the names of the print jobs. Selecting the “Expiration Date/Time” column arranges the print jobs on the print jobs screen 700 in chronological or reverse chronological order. Selecting the “Print Count” column arranges the print jobs on the print jobs screen 700 based upon the print count from highest to lowest or lowest to highest. According to an embodiment, print jobs are by default arranged on the print jobs screen 700 first by print count, lowest to highest, and then alphabetically by name.

Preview boxes 710 a, 710 b display a preview of the print job, such as a thumbnail image or a portion of the corresponding print job. According to an embodiment, the previews are selectable to perform other functions, such as expanding the size of the preview, downloading/saving the print job, etc. Check boxes allow the user to select one, multiple, or all print jobs for printing, and “OK” and “Cancel” controls allow the user to commence printing of the selected print jobs or cancel. Other controls may be included to select different views, refresh the print jobs screen 700, etc.

In step 662 a user of the printing device selects one or more print jobs for printing. In step 664, data that identifies the selected print jobs is transmitted from the printing device to the print cloud server 130. The data may specify the print jobs by name or release code.

In step 666, the print cloud server 130 releases the selected print jobs to the printing device. For example, the print cloud server application 240 may transmit the print jobs, or a link to the print jobs, to the printing device 300. Alternatively, the print jobs may have already been provided to the printing device 300 in step 658.

In step 668, the printing device prints the print jobs. For example, printing device 300 prints the print jobs received from the print cloud server application 240. After successful printing, the printing device may confirm printing to the print cloud server 130 so that the print count can be updated for the print jobs. For example, the printing device 300 generates and transmits, to the print cloud server application 240, data that specifies the print jobs that were successfully printed and the print cloud server application 240 increments the print count for those print jobs in the print job data 224.

The aforementioned approach controls the printing of print jobs from mobile devices using user information and printing device groups. The approach provides the control of printing device groups but without the need to use release codes, which provides a favorable user experience when reprinting print jobs and when printing multiple print jobs. The two approaches (release code+printing device group and user information+printing device group) may be implemented together on printing devices. For example, the print cloud client application 330 may implement both approaches and display a user interface screen with controls that allow a user to select printing via release codes or user information. Selection of a control causes the print cloud client application 330 to invoke the corresponding approach.

As with prior embodiments, print jobs may be assigned to multiple printing device groups and printing devices may correspond to multiple printing device groups. Also, although embodiments are described herein in the context of a printing device providing both user information and data that identifies a printing device group to the print cloud server 130 when requesting a print job, embodiments are not limited to these examples. The approaches described herein are applicable to embodiments where the print cloud server application 240 can determine the printing device group of the requesting printing device, even though the printing device group is not explicitly identified in the request from the printing device. This may be accomplished, for example, by the print cloud server application 240 identifying the printing device. Once the printing device has been identified, then the print cloud server application 240 determines the printing device group for the printing device.

V. Implementation Examples

According to one embodiment, the techniques described herein are implemented by at least one computing device. The techniques may be implemented in whole or in part using a combination of at least one server computer and/or other computing devices that are coupled using a network, such as a packet data network. The computing devices may be hard-wired to perform the techniques, or may include digital electronic devices such as at least one application-specific integrated circuit (ASIC) or field programmable gate array (FPGA) that are persistently programmed to perform the techniques, or may include at least one general purpose hardware processor programmed to perform the techniques pursuant to program instructions in firmware, memory, other storage, or a combination. Such computing devices may also combine custom hard-wired logic, ASICs, or FPGAs with custom programming to accomplish the described techniques. The computing devices may be server computers, workstations, personal computers, portable computer systems, handheld devices, mobile computing devices, wearable devices, body mounted or implantable devices, smartphones, smart appliances, internetworking devices, autonomous or semi-autonomous devices such as robots or unmanned ground or aerial vehicles, any other electronic device that incorporates hard-wired and/or program logic to implement the described techniques, one or more virtual computing machines or instances in a data center, and/or a network of server computers and/or personal computers.

FIG. 8 is a block diagram that illustrates an example computer system with which an embodiment may be implemented. In the example of FIG. 8, a computer system 800 and instructions for implementing the disclosed technologies in hardware, software, or a combination of hardware and software, are represented schematically, for example as boxes and circles, at the same level of detail that is commonly used by persons of ordinary skill in the art to which this disclosure pertains for communicating about computer architecture and computer systems implementations.

Computer system 800 includes an input/output (I/O) subsystem 802 which may include a bus and/or other communication mechanism(s) for communicating information and/or instructions between the components of the computer system 800 over electronic signal paths. The I/O subsystem 802 may include an I/O controller, a memory controller and at least one I/O port. The electronic signal paths are represented schematically in the drawings, for example as lines, unidirectional arrows, or bidirectional arrows.

At least one hardware processor 804 is coupled to I/O subsystem 802 for processing information and instructions. Hardware processor 804 may include, for example, a general-purpose microprocessor or microcontroller and/or a special-purpose microprocessor such as an embedded system or a graphics processing unit (GPU) or a digital signal processor or ARM processor. Processor 804 may comprise an integrated arithmetic logic unit (ALU) or may be coupled to a separate ALU.

Computer system 800 includes one or more units of memory 806, such as a main memory, which is coupled to I/O subsystem 802 for electronically digitally storing data and instructions to be executed by processor 804. Memory 806 may include volatile memory such as various forms of random-access memory (RAM) or other dynamic storage device. Memory 806 also may be used for storing temporary variables or other intermediate information during execution of instructions to be executed by processor 804. Such instructions, when stored in non-transitory computer-readable storage media accessible to processor 804, can render computer system 800 into a special-purpose machine that is customized to perform the operations specified in the instructions.

Computer system 800 further includes non-volatile memory such as read only memory (ROM) 808 or other static storage device coupled to I/O subsystem 802 for storing information and instructions for processor 804. The ROM 808 may include various forms of programmable ROM (PROM) such as erasable PROM (EPROM) or electrically erasable PROM (EEPROM). A unit of persistent storage 810 may include various forms of non-volatile RAM (NVRAM), such as FLASH memory, or solid-state storage, magnetic disk or optical disk such as CD-ROM or DVD-ROM, and may be coupled to I/O subsystem 802 for storing information and instructions. Storage 810 is an example of a non-transitory computer-readable medium that may be used to store instructions and data which when executed by the processor 804 cause performing computer-implemented methods to execute the techniques herein.

The instructions in memory 806, ROM 808 or storage 810 may comprise one or more sets of instructions that are organized as modules, methods, objects, functions, routines, or calls. The instructions may be organized as one or more computer programs, operating system services, or application programs including mobile apps. The instructions may comprise an operating system and/or system software; one or more libraries to support multimedia, programming or other functions; data protocol instructions or stacks to implement TCP/IP, HTTP or other communication protocols; file format processing instructions to parse or render files coded using HTML, XML, JPEG, MPEG or PNG; user interface instructions to render or interpret commands for a graphical user interface (GUI), command-line interface or text user interface; application software such as an office suite, internet access applications, design and manufacturing applications, graphics applications, audio applications, software engineering applications, educational applications, games or miscellaneous applications. The instructions may implement a web server, web application server or web client. The instructions may be organized as a presentation layer, application layer and data storage layer such as a relational database system using structured query language (SQL) or no SQL, an object store, a graph database, a flat file system or other data storage.

Computer system 800 may be coupled via I/O subsystem 802 to at least one output device 812. In one embodiment, output device 812 is a digital computer display. Examples of a display that may be used in various embodiments include a touch screen display or a light-emitting diode (LED) display or a liquid crystal display (LCD) or an e-paper display. Computer system 800 may include other type(s) of output devices 812, alternatively or in addition to a display device. Examples of other output devices 812 include printers, ticket printers, plotters, projectors, sound cards or video cards, speakers, buzzers or piezoelectric devices or other audible devices, lamps or LED or LCD indicators, haptic devices, actuators or servos.

At least one input device 814 is coupled to I/O subsystem 802 for communicating signals, data, command selections or gestures to processor 804. Examples of input devices 814 include touch screens, microphones, still and video digital cameras, alphanumeric and other keys, keypads, keyboards, graphics tablets, image scanners, joysticks, clocks, switches, buttons, dials, slides, and/or various types of sensors such as force sensors, motion sensors, heat sensors, accelerometers, gyroscopes, and inertial measurement unit (IMU) sensors and/or various types of transceivers such as wireless, such as cellular or Wi-Fi, radio frequency (RF) or infrared (IR) transceivers and Global Positioning System (GPS) transceivers.

Another type of input device is a control device 816, which may perform cursor control or other automated control functions such as navigation in a graphical interface on a display screen, alternatively or in addition to input functions. Control device 816 may be a touchpad, a mouse, a trackball, or cursor direction keys for communicating direction information and command selections to processor 804 and for controlling cursor movement on display 812. The input device may have at least two degrees of freedom in two axes, a first axis (e.g., x) and a second axis (e.g., y), that allows the device to specify positions in a plane. Another type of input device is a wired, wireless, or optical control device such as a joystick, wand, console, steering wheel, pedal, gearshift mechanism or other type of control device. An input device 814 may include a combination of multiple different input devices, such as a video camera and a depth sensor.

In another embodiment, computer system 800 may comprise an internet of things (IoT) device in which one or more of the output device 812, input device 814, and control device 816 are omitted. Or, in such an embodiment, the input device 814 may comprise one or more cameras, motion detectors, thermometers, microphones, seismic detectors, other sensors or detectors, measurement devices or encoders and the output device 812 may comprise a special-purpose display such as a single-line LED or LCD display, one or more indicators, a display panel, a meter, a valve, a solenoid, an actuator or a servo.

When computer system 800 is a mobile computing device, input device 814 may comprise a global positioning system (GPS) receiver coupled to a GPS module that is capable of triangulating to a plurality of GPS satellites, determining and generating geo-location or position data such as latitude-longitude values for a geophysical location of the computer system 800. Output device 812 may include hardware, software, firmware and interfaces for generating position reporting packets, notifications, pulse or heartbeat signals, or other recurring data transmissions that specify a position of the computer system 800, alone or in combination with other application-specific data, directed toward host 824 or server 830.

Computer system 800 may implement the techniques described herein using customized hard-wired logic, at least one ASIC or FPGA, firmware and/or program instructions or logic which when loaded and used or executed in combination with the computer system causes or programs the computer system to operate as a special-purpose machine. According to one embodiment, the techniques herein are performed by computer system 800 in response to processor 804 executing at least one sequence of at least one instruction contained in main memory 806. Such instructions may be read into main memory 806 from another storage medium, such as storage 810. Execution of the sequences of instructions contained in main memory 806 causes processor 804 to perform the process steps described herein. In alternative embodiments, hard-wired circuitry may be used in place of or in combination with software instructions.

The term “storage media” as used herein refers to any non-transitory media that store data and/or instructions that cause a machine to operation in a specific fashion. Such storage media may comprise non-volatile media and/or volatile media. Non-volatile media includes, for example, optical or magnetic disks, such as storage 810. Volatile media includes dynamic memory, such as memory 806. Common forms of storage media include, for example, a hard disk, solid state drive, flash drive, magnetic data storage medium, any optical or physical data storage medium, memory chip, or the like.

Storage media is distinct from but may be used in conjunction with transmission media. Transmission media participates in transferring information between storage media. For example, transmission media includes coaxial cables, copper wire and fiber optics, including the wires that comprise a bus of I/O subsystem 802. Transmission media can also take the form of acoustic or light waves, such as those generated during radio-wave and infra-red data communications.

Various forms of media may be involved in carrying at least one sequence of at least one instruction to processor 804 for execution. For example, the instructions may initially be carried on a magnetic disk or solid-state drive of a remote computer. The remote computer can load the instructions into its dynamic memory and send the instructions over a communication link such as a fiber optic or coaxial cable or telephone line using a modem. A modem or router local to computer system 800 can receive the data on the communication link and convert the data to a format that can be read by computer system 800. For instance, a receiver such as a radio frequency antenna or an infrared detector can receive the data carried in a wireless or optical signal and appropriate circuitry can provide the data to I/O subsystem 802 such as place the data on a bus. I/O subsystem 802 carries the data to memory 806, from which processor 804 retrieves and executes the instructions. The instructions received by memory 806 may optionally be stored on storage 810 either before or after execution by processor 804.

Computer system 800 also includes a communication interface 818 coupled to bus 802. Communication interface 818 provides a two-way data communication coupling to network link(s) 820 that are directly or indirectly connected to at least one communication networks, such as a network 822 or a public or private cloud on the Internet. For example, communication interface 818 may be an Ethernet networking interface, integrated-services digital network (ISDN) card, cable modem, satellite modem, or a modem to provide a data communication connection to a corresponding type of communications line, for example an Ethernet cable or a metal cable of any kind or a fiber-optic line or a telephone line. Network 822 broadly represents a local area network (LAN), wide-area network (WAN), campus network, internetwork or any combination thereof. Communication interface 818 may comprise a LAN card to provide a data communication connection to a compatible LAN, or a cellular radiotelephone interface that is wired to send or receive cellular data according to cellular radiotelephone wireless networking standards, or a satellite radio interface that is wired to send or receive digital data according to satellite wireless networking standards. In any such implementation, communication interface 818 sends and receives electrical, electromagnetic or optical signals over signal paths that carry digital data streams representing various types of information.

Network link 820 typically provides electrical, electromagnetic, or optical data communication directly or through at least one network to other data devices, using, for example, satellite, cellular, Wi-Fi, or BLUETOOTH technology. For example, network link 820 may provide a connection through a network 822 to a host computer 824.

Furthermore, network link 820 may provide a connection through network 822 or to other computing devices via internetworking devices and/or computers that are operated by an Internet Service Provider (ISP) 826. ISP 826 provides data communication services through a world-wide packet data communication network represented as internet 828. A server computer 830 may be coupled to internet 828. Server 830 broadly represents any computer, data center, virtual machine or virtual computing instance with or without a hypervisor, or computer executing a containerized program system such as DOCKER or KUBERNETES. Server 830 may represent an electronic digital service that is implemented using more than one computer or instance and that is accessed and used by transmitting web services requests, uniform resource locator (URL) strings with parameters in HTTP payloads, API calls, app services calls, or other service calls. Computer system 800 and server 830 may form elements of a distributed computing system that includes other computers, a processing cluster, server farm or other organization of computers that cooperate to perform tasks or execute applications or services. Server 830 may comprise one or more sets of instructions that are organized as modules, methods, objects, functions, routines, or calls. The instructions may be organized as one or more computer programs, operating system services, or application programs including mobile apps. The instructions may comprise an operating system and/or system software; one or more libraries to support multimedia, programming or other functions; data protocol instructions or stacks to implement TCP/IP, HTTP or other communication protocols; file format processing instructions to parse or render files coded using HTML, XML, JPEG, MPEG or PNG; user interface instructions to render or interpret commands for a graphical user interface (GUI), command-line interface or text user interface; application software such as an office suite, internet access applications, design and manufacturing applications, graphics applications, audio applications, software engineering applications, educational applications, games or miscellaneous applications. Server 830 may comprise a web application server that hosts a presentation layer, application layer and data storage layer such as a relational database system using structured query language (SQL) or no SQL, an object store, a graph database, a flat file system or other data storage.

Computer system 800 can send messages and receive data and instructions, including program code, through the network(s), network link 820 and communication interface 818. In the Internet example, a server 830 might transmit a requested code for an application program through Internet 828, ISP 826, local network 822 and communication interface 818. The received code may be executed by processor 804 as it is received, and/or stored in storage 810, or other non-volatile storage for later execution.

The execution of instructions as described in this section may implement a process in the form of an instance of a computer program that is being executed, and consisting of program code and its current activity. Depending on the operating system (OS), a process may be made up of multiple threads of execution that execute instructions concurrently. In this context, a computer program is a passive collection of instructions, while a process may be the actual execution of those instructions. Several processes may be associated with the same program; for example, opening up several instances of the same program often means more than one process is being executed. Multitasking may be implemented to allow multiple processes to share processor 804. While each processor 804 or core of the processor executes a single task at a time, computer system 800 may be programmed to implement multitasking to allow each processor to switch between tasks that are being executed without having to wait for each task to finish. In an embodiment, switches may be performed when tasks perform input/output operations, when a task indicates that it can be switched, or on hardware interrupts. Time-sharing may be implemented to allow fast response for interactive user applications by rapidly performing context switches to provide the appearance of concurrent execution of multiple processes simultaneously. In an embodiment, for security and reliability, an operating system may prevent direct communication between independent processes, providing strictly mediated and controlled inter-process communication functionality. 

The invention claimed is:
 1. A computing device comprising: one or more processors; one or more memories; and a cloud print server process executing on the computing device and being configured to: receive, from a printing device, a request for print jobs, wherein the request for print jobs comprises user information that identifies a user and first data to specify a printing device group to which the printing device is assigned, select, from a plurality of print jobs, one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, generate and transmit to the printing device, second data that identifies the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, receive, from the printing device, a request for a particular print job from the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, and in response to receiving, from the printing device, the request for the particular print job from the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, transmit the particular print job to the printing device.
 2. The computing device as recited in claim 1, wherein the user information includes one or more of an email address for the user, a user ID and password for the user, or biometric information for the user.
 3. The computing device as recited in claim 1, wherein the cloud print server process is further configured to: receive, from a mobile device, an email request to print information, and assign the printing device group to the print job based upon the destination email address of the email request to print information.
 4. The computing device as recited in claim 1, wherein: the cloud print server process is further configured to select the one or more print jobs by consulting print job data that specifies print jobs by upon user identification data and printing device group identification data.
 5. The computing device as recited in claim 1, wherein the cloud print server process supports an administrative user interface that includes functionality for users to create, edit, and delete printing device groups.
 6. The computing device as recited in claim 1, wherein the cloud print server process supports an Application Program Interface (API) that provides access to first functionality for retrieving print jobs, and the API specifies that a first type of request for retrieving a print job, included in the first functionality for retrieving print jobs, specifies at least user information and data that specifies a printing device group.
 7. The computing device as recited in claim 6, wherein the API provides access to second functionality for retrieving print jobs, and the API specifies that a second type of request for retrieving a print job, included in the second functionality for retrieving print jobs, specifies at least user information.
 8. The computing device as recited in claim 1, wherein the cloud print server process is configured to generate the print job by providing information to be printed to an information converter and receiving printable information from the information converter.
 9. One or more non-transitory computer-readable media storing instructions which, when processed by one or more processors, cause: a cloud print server process executing on a computing device to: receive, from a printing device, a request for print jobs, wherein the request for print jobs comprises user information that identifies a user and first data to specify a printing device group to which the printing device is assigned, select, from a plurality of print jobs, one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, generate and transmit to the printing device, second data that identifies the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, receive, from the printing device, a request for a particular print job from the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, and in response to receiving, from the printing device, the request for the particular print job from the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, transmit the particular print job to the printing device.
 10. The one or more non-transitory computer-readable media as recited in claim 9, wherein the user information includes one or more of an email address for the user, a user ID and password for the user, or biometric information for the user.
 11. The one or more non-transitory computer-readable media as recited in claim 9, wherein processing of the instructions further cause the cloud print server process to: receive, from a mobile device, an email request to print information, and assign the printing device group to the print job based upon the destination email address of the email request to print information.
 12. The one or more non-transitory computer-readable media as recited in claim 9, wherein: the cloud print server process is further configured to select the one or more print jobs by consulting print job data that specifies print jobs by user identification data and printing device group identification data.
 13. The one or more non-transitory computer-readable media as recited in claim 9, wherein the cloud print server process supports an administrative user interface that includes functionality for users to create, edit, and delete printing device groups.
 14. The one or more non-transitory computer-readable media as recited in claim 9, wherein the cloud print server process supports an Application Program Interface (API) that provides access to first functionality for retrieving print jobs, and the API specifies that a first type of request for retrieving a print job, included in the first functionality for retrieving print jobs, specifies at least user information and data that specifies a printing device group.
 15. The one or more non-transitory computer-readable media as recited in claim 14, wherein the API provides access to second functionality for retrieving print jobs, and the API specifies that a second type of request for retrieving a print job, included in the second functionality for retrieving print jobs, specifies at least user information.
 16. The one or more non-transitory computer-readable media as recited in claim 9, wherein the cloud print server process is configured to generate the print job by providing information to be printed to an information converter and receiving printable information from the information converter.
 17. A computer-implemented method comprising: a cloud print server process executing on a computing device: receiving, from a printing device, a request for print jobs, wherein the request for print jobs comprises user information that identifies a user and first data to specify a printing device group to which the printing device is assigned, selecting, from a plurality of print jobs, one or more print jobs that correspond to the user information and are assigned to the printing device group, generating and transmitting to the printing device, second data that identifies the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, receiving, from the printing device, a request for a particular print job from the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, and in response to receiving, from the printing device, the request for the particular print job from the one or more print jobs that correspond to the user information and are assigned to the printing device group to which the printing device is assigned, transmitting the particular print job to the printing device.
 18. The computer-implemented method as recited in claim 17, wherein the user information includes one or more of an email address for the user, a user ID and password for the user, or biometric information for the user.
 19. The computer-implemented method as recited in claim 17, further comprising the cloud print server process: receiving, from a mobile device, an email request to print information, and assigning the printing device group to the print job based upon the destination email address of the email request to print information.
 20. The computer-implemented method as recited in claim 17, wherein: the computer implemented method further comprises the cloud print server process selecting the one or more print jobs by consulting print job data that specifies print jobs by user identification data and printing device group identification data. 